Sample Data

Dashboard

Real-time insights from your Docusign workflow data

Total Envelopes
12,847
+18.2% vs last period
Completion Rate
94.2%
+2.1% vs last period
Avg. Turnaround
1.4d
-0.3d vs last period
Active Senders
284
+12 vs last period
Documents Signed
38,541
+22.4% vs last period
Same-Day Completion
67.8%
+5.3% vs last period

Sender Performance

Envelope Volume by Sender

# Sender Envelopes Completion
1 Sarah Mitchell 1,847 97.2%
2 James Rodriguez 1,623 95.8%
3 Emily Chen 1,456 96.4%
4 Michael Torres 1,298 93.1%
5 Amanda Foster 1,124 94.7%

Timing & Duration

Avg. Creation → Send 4.2 min
Avg. Send → Complete 1.4 days
Median Turnaround 18.6 hrs
Min Turnaround 3 min
Max Turnaround 14.2 days
Same-Day Completion 67.8%

Envelope Activity by Day

Mon Tue Wed Thu Fri Sat Sun
Peak Day Wednesday
Peak Hour 10:00 AM

Hourly Distribution Heatmap

Envelope creation by hour (darker = more activity)

6a
7a
8a
9a
10a
11a
12p
1p
2p
3p
4p
5p
6p
7p
Busiest Hour 10:00 - 11:00 AM
After Hours Activity 8.4%

Template vs. Scratch

72%
Template
From Template (72%)
From Scratch (28%)
Unique Templates Used 47
Avg. Custom Fields 6.3

Top Templates

# Template Uses Avg. Time
1 Sales Agreement 2,341 0.8d
2 NDA - Standard 1,876 0.5d
3 Employment Offer 1,234 1.2d
4 Vendor Contract 987 2.1d
5 Service Agreement 854 1.4d

Workflow Features Used

Auto Navigation 89%
Allow Reassign 67%
Allow Comments 54%
Expiration Enabled 43%
Wet Sign Allowed 12%

Expiration Settings

14.2
Avg. Expiration Days
Envelopes with Expiration 5,524 (43%)
Expired Before Complete 127 (2.3%)
Most Common Duration 14 days
Shortest Expiration 3 days

Signer Performance

Signer Timeliness

Avg. Time to Open 2.4 hrs
Avg. Time to Complete (after open) 8.3 min
Total Avg. Turnaround 6.8 hrs
Opens Within 1 Hour 42.3%
Opens Within 24 Hours 87.6%

Bottleneck Analysis

Signers causing the most delays

Signer Avg. Delay Occurrences
legal@acme.com 4.2 days 34
cfo@globex.com 3.8 days 28
john.smith@client.co 2.1 days 19
procurement@vendor.io 1.9 days 15

Routing Order Performance

Average completion time by position

Signer 1 (First) 4.2 hrs
Signer 2 6.8 hrs
Signer 3 8.1 hrs
Signer 4+ 12.4 hrs

First signers are 34% faster than average. Later signers tend to delay more.

Completion Rates

94%
Complete
Completed (94.2%)
Declined (3.1%)
Voided/Expired (2.7%)
Avg. Reminders Before Action 1.3

Device & Delivery Analysis

Desktop Completion 58%
Mobile Completion 38%
In-Person Signing 4%
Mobile Avg. Completion Time 5.2 min
Desktop Avg. Completion Time 9.8 min

Signature Behavior

Avg. Tabs Signed per Signer 4.7
Optional Fields Left Blank 23.4%
Pre-filled Fields Unchanged 91.2%
Fields Modified by Signer 8.8%
Signers Using Draw Signature 34%
Signers Using Type Signature 66%

Document & Field Analysis

Document Attributes

Avg. Documents per Envelope 2.3
Avg. Pages per Document 8.4
Total Pages Processed 248,732
Largest Document 142 pages

Document Types

Content Documents 87%
Certificate/Summary 13%

Field Types Distribution

signHere 34,521
dateSigned 28,847
fullName 24,123
initialHere 18,956
title 12,341
company 9,876

Field Validation & Completion

Avg. Required Fields 7.2
Avg. Optional Fields 3.8
Required Field Completion 100%
Optional Field Completion 76.6%

Most Skipped Optional Fields

Title 34% blank
Company 28% blank
Phone Number 41% blank

Pre-fill Analysis

62%
Pre-filled
Pre-filled by Sender (62%)
Filled by Signer (23%)
Left Blank (15%)

Pre-filled envelopes complete 28% faster on average

Custom Field Usage

Field Name Usage Fill Rate Top Values
account_type 8,234 (64%) 98% New (54%), Existing (38%), Renewal (8%)
reference_number 7,891 (61%) 100% Auto-generated
department 5,432 (42%) 89% Sales (45%), Legal (32%), HR (23%)
contract_value 4,123 (32%) 94% Avg: $24,500 | Range: $500 - $2.4M
region 3,876 (30%) 91% North (34%), West (28%), East (24%), South (14%)

Workflow & Routing

Routing Configuration

Avg. Routing Steps 2.4
Single Signer Envelopes 34%
2-3 Signers 48%
4+ Signers 18%
Max Signers (Single Envelope) 12

Time per Routing Step

Step 1 Step 2 Step 3 Step 4+
Longest Single Step 8.4 days
Avg. Idle Time Between Steps 23 min

Parallel vs Sequential

24%
Parallel
Parallel Routing (24%)
Sequential Routing (76%)

Parallel routing is 42% faster for multi-signer envelopes

Performance by Role

Role Type Avg. Time Volume
Primary Signer 3.2 hrs 12,847
Internal Approval 1.8 hrs 8,234
External Client 8.4 hrs 9,876
Legal Review 18.2 hrs 3,456
Executive Sign-off 14.6 hrs 2,187

Operational & Compliance

Audit & Security

IP Logging Enabled 100%
Certificate of Completion 94.2%
ID Verification Used 12.3%
Access Code Protected 8.7%
SMS Authentication 6.2%

Envelope Status Summary

Completed 12,098 (94.2%)
In Progress 412 (3.2%)
Declined 198 (1.5%)
Voided 89 (0.7%)
Expired 50 (0.4%)

System Reliability

99.7%
Webhook Delivery Rate
Total Webhooks Received 847,234
Avg. Retries Before Success 1.02
Failed Deliveries 234
Avg. Processing Time 48ms

Expiration & Failures

Expired Without Completion 50 (0.4%)
Avg. Time Before Expiration 14.2 days
Expired at First Signer 62%
Reminders Sent (Total) 15,234
Action After Reminder 78.4%

Advanced Insights

Cycle Efficiency

Avg. Idle Time (Between Signers) 23 min
Total Processing Time 1.4 days
Active Signing Time 24 min
Efficiency Ratio 1.1%

Most time is spent waiting for signers to open and review documents

Throughput Analysis

Docs Signed per Recipient/Day 1.8
Peak Throughput (Single Day) 1,247
Avg. Daily Envelopes 428
Weekly Growth Rate +3.2%

30-Day Trend

Process Optimization

Fastest completing configurations

Configuration Avg. Time
Template + Pre-fill + Single Signer 2.1 hrs
Template + Pre-fill + Parallel 4.8 hrs
Template + No Pre-fill 8.4 hrs
From Scratch + Sequential 18.2 hrs

Signer Experience

New Signers (First Time) 4,234 (33%)
Returning Signers 8,613 (67%)
New Signer Avg. Time 12.4 min
Returning Signer Avg. Time 6.2 min

Returning signers complete 50% faster due to familiarity

Quarter-End Analysis

Seasonal patterns detected

Q4 Volume Increase +47%
Last Week of Quarter Spike +82%
Month-End vs Mid-Month +34%
Holiday Season Dip (Dec 20-Jan 2) -58%

Recommendations

Enable Parallel Routing

Could save 42% time on 76% of multi-signer envelopes

Increase Pre-fill Usage

Pre-filled envelopes complete 28% faster

Address Legal Bottleneck

Legal review averaging 18.2 hrs vs 6.8 hrs org-wide